From skeptic to believer

Sally at check in provided a delightful welcome, and our dining experience exceeded expectations thanks to attentive staff like Colette , whose service was exceptional. The food was delicious and reasonably priced, enhancing our stay.

Unfortunately, issues arose with cleanliness , as we found the bathroom and bed linens unsatisfactory upon arrival. The noise from neighboring rooms made it challenging to enjoy a restful night.

We had a fabulous time chowing down at the on-site restaurant, where the food was both delicious and reasonably priced. Plus, Sally at check-in got us started on the right foot with her upbeat energy! A solid win for family trips.

Now, let’s dish on the not-so-great, I faced a little breakfast drama when I discovered it wasn't free for everyone—had to watch other families get hit with unexpected charges. And yes, the overall stay felt steep compared to some other spots nearby.

During my stay at Hilton Garden Inn Hershey, I was particularly impressed by the inviting lobby space, which had comfortable seating areas and good lighting. The overall decor felt warm and welcoming, perfect for relaxation after a long day.

More staff would improve the overall experience.

The accommodations were clean and comfortable, with an inviting lobby that provided a perfect atmosphere for relaxing after a day of work. The staff were responsive and attentive, efficiently assisting with my requests. The location was ideal, providing easy access to local business and dining options.

Breakfast options were limited and felt overpriced.

good stay but some issues

The staff were courteous and helpful during check-in, ensuring my arrival was smooth. The cleanliness of the room was impressive, with fresh linens enhancing my comfort.

The lobby's inviting warmth and comfortable seating made for a delightful relaxation spot after a long day—perfectly accessible for all ages, including my dear friends who sometimes move a little slower.

Improve breakfast options for seniors, please.

The location serves up easy access to Hershey Park, saving time for more chocolate and fun. The indoor pool offers a refreshing escape after a long day, providing a solid spot for both relaxation and a little family splashing around.

Checking in felt a bit chaotic, especially as I noticed a few families surprised by unexpected breakfast charges. While the amenities offered a decent experience, I found the price-point a touch high considering the overall offerings. The breakfast buffet at $15 felt steep, especially when the selection didn't quite match expectations, with several items lacking. I experienced a few hiccups—like a non-working coffeemaker and empty shampoo bottles—in my room that should've been sorted before my arrival. Overall, it felt like the hotel aimed for convenience but missed the mark on some practical details.

We had an amazing getaway with friends, enjoying the close proximity to Hershey Park and chocolate world. Our room was clean and comfortable. Definitely recommend this spot for groups!

Our stay was marred by hallway chaos. Kids from a sports team were running wild, and the staff didn’t seem to manage the situation well. We tried to get help but received excuses.

Check-in was efficient, and the staff was genuinely friendly, particularly Colette, who provided attentive service during our dinner. The prime steaks we ordered were excellent, and the prices were very reasonable. Unfortunately, the amenities did not meet expectations. the pool area looked inviting, but it was rather busy and we couldn't enjoy it. The room cleanliness left much to be desired, with dust noticeable coming from the vents and a damp smell lingering throughout.

The inviting lobby space was welcoming, but the exhaust fan in the bathroom didn't work.

i had a wonderful weekend stay here. the convenient location made it easy to explore the area, and the friendly staff exceeded my expectations, especially at the on-site restaurant. the food was surprisingly delicious with reasonable prices, making it a great spot to unwind after a day of fun.

lack of complimentary breakfast options

I had a wonderful stay at the Hilton Garden Inn. The staff’s friendliness and the cleanliness of my King Room. I found the breakfast pricing surprisingly high, which felt excessive. My experience was good, reflecting a true Americana vibe.

It was just an appropriate option for a hurried visit in Hummelstown with outstanding value. The breakfast was ample and really good. Consider bringing your own coffee since it's only available in the morning.

100% recommend for a whistle-stop

Comfortable room, friendly staff, with quick access to the bar/lounge area and an enjoyable indoor swimming pool for relaxation after a day of exploring.

No significant issues during my stay.